Be Broadband on Twitter

Be Broadband has now launched it’s own twitter account to keep members up to date with all their latest offers and network updates. This live feed will allow Be broadband to update members of any network problems (outages) within a certain area at a certain time to ensure users receive no surprise changes to their internet connection.

You can join the Be Broadband twitter group here -

http://twitter.com/BEStatus

Head of Marketing at BE Broadband, Oli White, said -

We’re constantly looking for innovative new ways of communicating with our members using tools that are currently available. Twitter is perfect for sending out short messages to people that want to subscribe to them, so it was a natural fit for us to offer this service to customers. Hopefully it should add to the numerous other channels we use to communicate with our members and should help to prevent any surprise from outages.

This innovative new method of keeping customers up to date with all the latest Be Broadband news is no doubt one of the many reasons Be has been nominated for ‘Best Consumer Customer Service’ at this year’s ISPA Awards. This nomination, along with a ‘Recommended’ accolade in the PC Advisor Awards, shows that Be Broadband are now being recognised for their excellent customer care, as well as their superfast broadband speeds.

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