Well today’s the day the Apple iPhone has gone on sale in the UK, as well as in 22 other countries around the world. Around 100 people were queuing at the Regent Street Apple store, whilst round the corner, Carphone Warehouse saw almost the same amount of people queuing from as early as 7am.
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But what should have been a nice easy day at the office turned into chaos as O2’s in-house system crashed, leaving stores having to process iPhone 3G customers manually. Sources claim software problems linking the Macs in the Apple store to the Windows-based O2 system caused long delays, some customers having to wait up to 4 hours!
One disgruntled customer said -
‘I woke up at 6am and was in queue by 7am, when O2 confirmed the system crash at 9am. I’m now at home waiting for a call from O2 to say when it will be back up and running. And no, I wasn’t allowed to take an iPhone home with me. At least I have it reserved. My local store only had 24 units’
This is the second major setback for O2 in the last week, with their online ordering service also crashing on Monday through weight of demand. Those lucky few who manage to get through and order online will have been looking out of the window this morning waiting for their courier.
The 3G iPhone is not the only new Apple launch today, as existing iPhone owners will no doubt be checking out the release of the new firmware software, iPhone 2.0, that has gone live today with over 500 applications for the touch screen mobile.
Looks like the iPhone mania that’s washing over the world has even managed to infect the companies computers. I was planning to purchase an iPhone myself, but I think I may sit back and watch the show first!
> > click here to shop online with the Carphone Warehouse
> > click here to check out the latest deals at the Carphone Warehouse
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