Broadband Switching Guide

Post by alister | April 26, 2010 | Broadband, Guides | Comment

Since regulations were passed allowing broadband providers to install their own equipment in BT exchanges the broadband market is becoming increasingly competitive – and possibly more confusing. It can be difficult to know which is the best broadband deal for you, but with companies offering unlimited downloads, FREE modems and fast speeds for less than a tenner’ there has never been a better time to switch your broadband provider.

Switching has been a hot topic in recent years with deregulation in many industries seeing people switch frequently to get the best deals, for example people switching energy providers. Broadband users have traditionally stuck with their current providers until a change of circumstance such as poor service or a change of residence has forced a change upon them. This consumer inertia can probably be attributed to the confusing (and possibly) geeky nature of some of the broadband terminology used and the fact that people simply don’t know how easy it is to switch!

Follow our simple broadband switching guide below and you’ll be making savings before you know it (and you may even get quicker broadband).

  1. Check the length of your contract with your current Internet Service Provider (ISP).
    If you are still under contract unfortunately you can’t switch unless you can prove that your provider’s provision has not been up to scratch.
  2. Check to see if your current provider charges a cancellation fee.
    This will be in the terms and conditions you agreed to when you signed up. Any charge is often set to cover the provider’s loss of equipment they provided you with when you joined e.g. router, VoIP phone etc.
  3. Contact your current ISP for a free Migration Authorisation Code (MAC).
    This pin number enables your new broadband provider to securely move your broadband connection to their service.
  4. Once you have the MAC you can purchase your new broadband online.
    Be quick though as your unique MAC code is only valid for 30 days. When purchasing your new broadband package you will be asked to add your details including your MAC and once your order is complete your new provider will be in touch to let you know a time frame for the move. Don’t cancel your previous broadband provision as your new provider will do this for you.
  5. Now all you need to do is sit back and relax!
    The hard work is done. The switch to your new broadband provider should take no more than two weeks and ideally you won’t have any interruption to your broadband service.

OK. So that’s our easy to follow switching guide. Now all you need to do is find the providers in your local area and compare the broadband packages they have in store for you.

If you would like to get your MAC Code the number for the major broadband service providers is below (number correct at time of publishing.) :

  • AOL 08703 202 020
  • Be 0844 499 5555
  • BT 0800 800 150
  • Demon 08452 722 333
  • Eclipse 07392 333 301
  • NTL 08000 522 000
  • O2 08002 300 202
  • PlusNet 08451 400 200
  • Post Office 08457 223 344
  • Sky 08705 515 515
  • TalkTalk 08000 490 049
  • Virgin Media 08458 407 777
  • 08450 451 30

Please Note - All Prices Quoted Are Correct at Time of Posting


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